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The Pulse of Local Businesses
We champion small and growing companies with the tools and support they need to build a strong reputation and turn it into real business growth.
Browse real testimonials from businesses like yours and discover how our all-in-one software and done-for-you services drive results that truly impact the bottom line.
We Provide Proof, Not Promises
For Small Businesses Seeking Big Results
From local shops to established names, Thrive Local helps small businesses reach bigger goals.
But don’t just take our word for it.
Here are case studies that showcase how the right strategies and tools can help any-size business compete like the big players without breaking the bank:
TELECOMMUNICATIONS
+1,300%
New Reviews in the Last 3 Years
4.6
Average Star
Rating
“As a newer operator in the area, the team at Thrive Local really helped us increase our overall reviews. Most reviews were great, so it helped build up our score and gave us credibility in the markets.”
– U.S. Telecom Service Provider
POGO ENERGY
+5,000%
New
Reviews
+600
Total Reviews
in 5 Months
“Thrive Local created an easy way for my customers to provide feedback to my company and to the public. We were consistently told in private surveys that our customers loved us, but we didn’t have a good/easy way for them to transfer their positive opinions to Google and Facebook. [Thrive Local] helped us achieve over 1,000 reviews in a few months.”
– Eric M.,
Vice President
HOME RUN PEST &
TERMITE CONTROL
+60%
New Reviews
in 7 Months
4.92
Average
Star Rating
“I’ve been very pleased with [Thrive Local]. A lot of customers say they choose us for our reviews. Most people say that when they’re looking online, they notice the reviews, so that’s why they call. It’s very important. That’s a big factor for how people choose a service company. The more reviews you have,
the better.”
– Christy Bennett,
Owner
No Contracts. Just Results Worth Talking About.
All-in-One Software with Zero Tech Hassle
No hidden fees. No confusing dashboards.
Just an easy-to-use software tool backed by a team of experts that genuinely cares about your success.
Shawn B.
In-House Plumbing
“This software has changed our business.”
“This software has changed our business. You have to have this to be successful in business today. The ease of use and the ability to deliver the link to our customers make it very easy to get great reviews from our customers. There is nothing that we do not like about this software. We recommend it to everyone. You have to have it.”
Katie, Construction
“Customization is fantastic.”
“Customer service at [the previous agency] was terrible and the platform never worked as it should. We were constantly having to redo the configuration, which would magically disappear. [With Thrive Local,] the willingness of resources to make customizations is fantastic. The dashboard is easy to understand, navigate and use.”
Jelle, Computer Software
“Great solution for review management.”
“My overall experience of [Thrive Local] is simply good! [Thrive Local] is a great working management software. The UI works well, I haven’t experienced any bugs and has been easy to work with for our team. [Thrive Local] gives a free trial, which made it possible for our team to see if the software is actually what they’re looking for. The pricing is also great, which makes it a great tool for review management, especially for small organisations.”
David, Legal Services
“Super easy to use.”
“Super easy to use, and it does all the work and tracking. Most of us are too busy working hard for our clients to ask for reviews (or so we think), and only the non-clients or upset clients rate us, thus the rating goes down very quickly. I started using this and in less than a month, I went from a 2.5 rating to a 4.3 rating (out of 5 stars). Once [I] loaded my client list (e-mail or phone); they did the rest. I also liked receiving the negative reviews that did come in. I found that most of the negative reviews were not anything I could fix, as they were based on feelings and perceptions. However, I was still able to address them internally with my employees to help the issue to not be repeated.”
Brad Sanders, Hospital & Health Care
“Very user-friendly.”
“Great for our medical practice to receive reviews from clients, reply back, and track at multiple locations. QR codes and links are very user-friendly. Highly recommend.”
Robert, Hospital & Health Care
“Easy to use.”
“Easy to use by our staff and our patients.”
Tiki, Telecommunications
“Great product!”
“Great product! The dashboard is super easy to use and simple to access.”
David, Crown Limousine LA
“Very effective to get reviews.”
“Easy to use and works very effective to get reviews.”
Jody, Hospital & Healthcare
“Love how easy this software is to use.”
“I love how easy this software is to use and I really love the reports. There is nothing to dislike about [Thrive Local]! It gets it right.”
Sara, Education Management
“Very easy and quick for our parents to use!”
“Very easy and quick for our parents to use! We love that parents are asked why they rated us three stars and below, the feedback is fantastic and we have been able to address some issues parents see that our directors did not. The monthly reports are fantastic to see the results that [Thrive Local] has generated. We have used this for less than six months and we are still seeing new reviews/ratings!”
Christopher, Automative
“Excellent in our research.”
“From kiosks to emails, this software is able to collect accurate information for any small or medium-sized business. It was excellent in our research.”
Kent, Fine Art
“Easy to use and delivers great results.”
“My team and I have loved using [Thrive Local]. It’s easy to use and delivers great results. It’s a great idea to start with and really helps our team manage all online reviews for the company. Everything is working as expected and we are satisfied with the software as is.”
Alexander, Consumer Goods
“Great widgets & support.”
“Fantastic review management with great widgets & support. Great experience, highly recommended. Completely changed our review collection & display strategy. Many thanks [Thrive Local]!”
Jesse, Construction
“Easy to use platform that gets results.”
“An easy-to-use platform that gets results. With [Thrive Local], reviews are submitted to my business easily and quickly.”
Jody, Florida Center for Hormones and Wellness
“Love the widget for my website.”
“The team made the process so easy. I love the widget for my website. I’ve used other review software and this one just is a little more intuitive.”
Maddie, Legal Services
“Easy to use!”
Paul, Real Estate
“Platforms [are] conveniently located in one software.”
“With [Thrive Local], I was able to instantly get alerts of any reviews positive or negative. Once I received these reviews, I was able to inform [the] management team and they would immediately handle it. All of your platforms [are] conveniently located in one software.”
Christy, Consumer Services
“Ease of getting reviews!”
“Great! Highly recommend. The [ease] of getting reviews! That it funnels 3 stars or less to allow you to correct the issue [the] customer is having.”
Jonathan, Entertainment
“Works great at what it does.”
“It’s simple to use, they’re attentive, and it works great at what it does: helping get more reviews and showcase them so new potential clients can get a feel for what working with us is like. What I like most is how the platform helps me showcase positive reviews while making the process of getting them super easy.”
Real Growth, Real Fast
We’re not about vanity metrics or empty promises.
Our clients see tangible campaign improvements, with clear data showing exactly how we’re moving the needle for their business.
Timothy, Information Technology and Services
“Online reputation has improved for the agency in our local region and everywhere.”
“Great reputation management for our agency. We were able to go from under 50 reviews total online to 90 in just a matter of a few months. We have an SEO benefit from using the website widget so people can be aware of our perfect rating on Facebook, Google and other review sites.
I like that this is a done-for-you service with a team behind the product. The tool is easy to use and it allows us to consolidate reviews from around the web and intervene with unhappy clients. Our customer service outcomes and online reputation have improved for the agency in our local region and everywhere.”
Jody, Hospital & Health Care
“Lots of reviews for our clinic.”
“I love working with the staff and the tool works great. We have lots of reviews for our clinic and it really helps people feel comfortable when they need to call us.”
Eric, Pogo Energy
“Over 1,000 reviews in a few short months!”
“I couldn’t be happier with choosing [Thrive Local]. We use them in an ongoing way and also monthly to help encourage our customers to provide us feedback on public reviews. Created an easy way for my customers to provide feedback to my company and to the general public. We were consistently told in private surveys that our customers loved us, but we didn’t have a good/easy way for them to transfer their strong, positive opinions to Google and Facebook. [Thrive Local] helped us achieve over 1,000 reviews in a few short months!”
Lisa, Retail
“Received many more reviews than we had.”
“We have been using the system for a few weeks now and have received many more reviews than we had been previously receiving organically. Most have been 4-5 stars, but we had one poor review that we were able to address directly with the customer to resolve their issue, which we wouldn’t have been aware of otherwise. It’s a great system. The system itself is easy to use, and the training from the staff was clear and helpful.”
Sara, Education Management
“Drastic increase in reviews/ratings.”
“I work for a management company of four preschools and getting parents to write us a review is a nightmare. We have tried our own processes, from offering three free months of tuition in a raffle to Directors asking every month in person. Nothing seemed to be working until we tried [Thrive Local]! Our Yelp ratings increased by a whole star for all four schools and we have seen a drastic increase in reviews/ratings on Yelp and Google!”
Valerie, Design
“We are getting more reviews than ever.”
“Love how simple [Thrive Local] has made it for us to get reviews. This is something we had trouble with but with the simple link we are getting more reviews than ever.”
Kyle, Pharmaceuticals
“We went from 2.3 stars to 4.3 on Google.”
“Simple and foolproof. We went from 2.5 stars to 4.3 on Google. We’ve collected lots of feedback from our customers. The messaging, timing, and no-contact periods can all be customized. It can handle duplicate customer information being uploaded without sending double messages to customers.”
David Navon, Crown Limousine Los Angeles
“The most Google reviews online for my industry.”
“Once [Thrive Local] started doing these weekly email blasts, which eventually became twice a week, it’s been unbelievable how much it’s helped my business. Because I do so much retail business and have a major online presence, it’s really what sets us apart. We already had a really good reputation with our reviews, but asking just makes it better. It’s huge. I think I have the most Google reviews online for my industry, and it’s all because of what we’ve done together. I could not be happier.”
Tandem Psychology
“Their work has led to significant growth for our practice.”
“Their work has led to significant growth for our practice, including increases in revenue, additional office space, and a larger team of clinicians. I highly recommend them!”
We Make Your Success Our Everyday Priority
Say goodbye to automated responses and endless hold times.
We’re here when you need us, with solutions that actually solve your problems.
Texas Pool Professionals
“Extremely helpful in providing great customer service.”
“Tim and his team are extremely helpful in providing great customer service and helping us set up our account. We would recommend this great company to any business wanting to enhance their reviews and service their customers to the fullest.”
Stephanie James, Commercial and Residential Security Systems
“Great to work with and very helpful.”
“Tim and his team have been great to work with and very helpful. So happy with their customer service.”
Charlie, Insurance Company
“Helpful and knowledgeable.”
“If you want reviews, hire [Thrive Local]. [The] staff was helpful and knowledgeable. Respond quickly to my communications.”
Ann Wood, Marketing Director of Multi-Location Vacation Rental Management Company
“Very responsible and helpful.”
“I am a huge fan of the Thrive Local product. It is easy and intuitive for our guests to use, and we have seen a high response rate to prove it. Tim and his support team have been very responsive and helpful – even with our challenging requests. I highly recommend this product and support team to anyone looking to generate organic Google reviews.”
Martha Lee, Medical Equipment and Healthcare Products Distributor
“Always responsive to my questions.”
“While I was in my marketing position at TPR, I had the pleasure of working with Cayla [of Thrive Local] for 2 years. She was so helpful with account setup, ideas for growth, was always responsive to my questions, and just a great person to work with. Thank you, Cayla!”
Anna Scarboro
“Enjoyed partnering with this team.”
“Cayla from [Thrive Local] is wonderful! We have enjoyed partnering with this team.”
Tom, Marketing and Advertising
“Excellent service.”
“[The] company provides excellent service, performance and products.”
Darren, Marketing and Advertising
“Very easy to work with.”
“Great service, fast response time and very easy to work with. [The software is] easy to use, blocks bad reviews and helps us get more reviews.”
We’re a Partner You Can Count On
At Thrive Local, we’re as invested in your growth as you are.
We’re with you every step of the way, ensuring you have the tools and support your business needs to achieve profitable outcomes.
Erin Ruddy, Winston-Salem Massage & Bodywork
“A huge help for my business.”
“Thrive Local has been a huge help for my small business. The value you get from having a team actually do the work for you is incredible. I used to spend time chasing down reviews and managing follow-ups myself, but now, it’s all handled for me. If you’re a small business owner, do yourself a favor and outsource this to professionals so you can focus on what you do best: running your business.”
David Navon, Crown Limousine LA
“Could not be more pleased with the results.”
“I have been working with Thrive for more than six years and could not be more pleased with the results and how easy they are to work with. My company has an amazing reputation and Thrive helped me capture that and spread the word.”
Philip Heckendorn, COO of American Radiology Associated
“Professional and courteous.”
“Very pleased with the team at [Thrive Local]. The team took the time to understand our business model and [the] nuances of what we do. Professional and courteous. Finished product was outstanding and ongoing support is excellent.”
Estate, Tax and Business Planning Law Firm
“Professional and hardworking team.”
“I have been impressed with the professional and hardworking team that Thrive [Local] has! They are a great team with consistent and dependable communication. Thank you!”