SSD Alarm, one of the largest family-owned security and fire alarm companies in the United States, reached out to Thrive Local to handle its online reputation management (ORM) campaign.
Over the first three years, SSD Alarm has received a 40% boost in new reviews while maintaining a high rating on Google. The partnership has grown significantly and now spans six offices across its service area.
+40%
New Reviews
+140
New Reviews in 3 Years
Project Overview
Thrive Local implemented customized, automated review requests to simplify feedback collection across all SSD Alarm locations. The system was designed to maintain consistent outreach and accurate tracking, ensuring every satisfied client has the opportunity to share their experience.
As the partnership evolved, its scope expanded to include multi-location monitoring and discussions to integrate additional platforms such as Angi, the Better Business Bureau (BBB), Yelp and Glassdoor, further broadening SSD Alarm’s online presence.
The Results
SSD Alarm has gained 140 new reviews in just three years, representing over 40% growth in review volume. Additionally, the company now maintains strong ratings across multiple locations on Google, supported by dozens of additional positive reviews on Yelp, BBB and Glassdoor.
ONLINE REVIEW VOLUME CHANGE
About the Client
Founded in 1968, SSD Alarm is a trusted leader in security and fire alarm solutions. The company is dedicated to protecting homes and businesses with innovative technology and exceptional service.
