Pogo Energy had only 11 total reviews when it approached Thrive Local on Sept. 30, 2018. That quickly changed because of Thrive Local’s review tool capabilities.
In only five months, Pogo Energy was able to increase its total reviews to more than 600 because of Thrive Local’s elite service and results. That is an increase of over 5,000%!
+5,000%
New Reviews
+600
Total Reviews in 5 Months
Project Overview
Pogo Energy came to Thrive Local wanting to increase its total number of quality online reviews. Our reputation management team provided a strategy and incorporated Spanish-language text campaigns that led to hundreds of positive reviews and other valuable private feedback.
Thrive Local provided Pogo with high-quality data for individual customers to help improve the company’s customer service efforts.
From the Client
“I couldn’t be happier with choosing [Thrive Local]. We use them in an ongoing way and also monthly to help encourage our customers to provide us feedback on public review. Thrive Local created an easy way for my customers to provide feedback to my company and to the general public. We were consistently told in private surveys that our customers loved us, but we didn’t have a good/easy way for them to transfer their strong, positive opinions to Google and Facebook. [Thrive Local] helped us achieve over 1,000 reviews in a few short months.”
– Eric M., VP, Pogo Energy
About the Client
Pogo Energy, based in Irving, Texas, provides customers with low-cost, 100% renewable electricity that’s hassle-free and doesn’t include any hidden fees. It offers no-deposit electricity with same-day service and doesn’t require long-term contracts.
