The food industry is competitive and challenging. Customers require timely service, hospitality, good food, a clean environment and excellent customer service. Besides customer demands, you also have to deal with problems, such as negative online reviews and low customer volume, that can adversely impact your sales performance.
Your online reviews serve as your first point of interaction with your prospects. To overcome uncertainty and maintain a positive restaurant online reputation, you need to monitor your customer reviews and ensure positive content shows up when customers search for your restaurant online.
Take the first step towards maintaining a positive restaurant online reputation. Invest in restaurant reputation management to attract more clients and boost your word-of-mouth referrals.
Thrive Internet Marketing Agency offers restaurant reputation management designed to help you gain control of your brand image. We work with mobile applications and takeout platforms to easily integrate your customer database and send review requests. We can also do business card and tablet mode for effective data collection.
Our restaurant reputation management company for restaurants worked with a popular multi-location restaurant and generated a 20% increase in the client’s online reviews in just five months.
Ready to boost your restaurant reputation management strategy? Schedule a consultation with Thrive today.
Reputation Management for Restaurant
Gain Five-Star Ratings and Build Customer Trust and Loyalty
Research shows that nearly 90% of consumers value online reviews as much as recommendations from friends and family members. Evidently, your restaurant online reputation and level of customer interaction can spell the difference between winning and losing customers.
Thrive’s reputation management team works closely with your project managers to develop personalized restaurant reputation management strategies that increase your bottom line. Partner with us and take advantage of our restaurant reputation management tool and services.
Reputation Management Software
Build your five-star reputation in no time with help from our restaurant online reputation management company. We utilize our restaurant reputation management software to easily monitor your clients’ feedback, improve your online ratings and reviews and streamline your review response processes. Thrive’s restaurant reputation management tool gives you access to a personalized dashboard and custom review widget for effortless review generation and review monitoring.
Review Monitoring Services
Stay on top of conversations about your brand and gather actionable insights on how to improve your restaurant business. Our restaurant reputation managers leverage our custom restaurant reputation management tool to track your online reviews across 100 major review sites. We aggregate all your customer reviews in one place, set up monitoring alerts and launch a filtered system that automatically directs customers to your preferred networks to leave positive reviews and ratings.
Review Generation Services
We help you develop a robust customer feedback system to acquire more positive reviews and increase your star ratings. Our team launches personalized email and SMS drip campaigns to solicit reviews from your best customers. We invite your regulars to leave positive reviews, build relationships with your clientele, optimize your mail sender settings and leverage our restaurant reputation management software to get automatic email alerts for new customer reviews.
White Label Service
Are you planning to expand your restaurant business into restaurant online reputation management? We offer brandable restaurant reputation management solutions to help you efficiently manage, monitor and grow your clients’ online reviews and brand mentions across the web. Our team provides operational support, reasonable startup pricing and optimized restaurant reputation management service.
Review Widget
Aggregate reviews from Facebook, Google and the Better Business Bureau (BBB) on your website and establish brand credibility. Using our custom review widget, you can embed reviews directly on your website and show or hide your aggregate rating. Thrive’s online review widget can be customized based on your website’s design and structure.
Online Reputation Repair Services
Does your restaurant business have a bad reputation? Regain brand control and restore customer trust with reputation management for restaurants. Our team performs in-depth assessments to determine your existing brand reputation, identify marketing threats and opportunities and develop data-driven strategies to rebuild and protect your online credibility.
Restaurant Review Response Service
Increase Your Foot Traffic and Online Orders With an Active Digital Presence
Today, the majority of brand interactions happen online. Even before customers visit your restaurant, they’ve already done a lot of research about your brand. That is why engaging with your followers and responding to both positive and negative reviews is essential.
Studies show that 78% of consumers feel appreciated when businesses respond to their reviews.
The benefit of having a review response service is two-fold: you attract new customers with your engaging responses and retain your existing clients. These two have a radical impact on your profitability and long-term growth.
Partner with Thrive and let us help you provide appropriate restaurant reputation management to both positive and negative customer feedback. We adopt your unique brand voice and consult with your team all our responses before publishing them. In this way, you can rest assured all our actions are aligned with your branding.
Why Choose Thrive for Restaurant Reputation Management
Maximize Your Marketing Opportunities Across Review Platforms
Custom Messaging
At Thrive, all our review responses, email and SMS content are created by reputation managers and consultants. We analyze your consumer sentiment to provide authentic responses and elicit positive reactions from your valued clients. Our team follows the best practices in responding to customer concerns and establishes a review response protocol to keep your restaurant in a good light.
Easy Signup and Cancellation
We give our clients and partners the freedom to launch and cancel their restaurant reputation management campaigns on their terms. This means we won’t tie you to a long-term contract or ask you for a hefty amount of money. All pricing details, terms and conditions are addressed on our first consultation so you are well aware of what our restaurant reputation management service entails.
SEO and Web Development Experts
We provide full website widget management and support. Our team embeds the review widget directly on your website, so you don’t have to develop or code them on your own. We also handle all the widget updates, maintenance and creation of review reports to simplify your processes.
In-Depth Reporting
Get access to extensive campaign reports and stay current with your online progress. Our team provides detailed analytics results, with individual tracking reports for your email and SMS campaigns. The reports reflect your subscription rate, email open rate, number of published and unpublished reviews and online reputation status.
Free One-Month Trial
Sign up for our restaurant reputation management service and get a free one-month trial. This setup allows you to assess the quality of our service and determine if we meet your standards. If you’re happy with the results, we can continue our partnership and explore other opportunities to boost your restaurants’ online reputation.
Customizable Dashboard
Our restaurant reputation management software gives you access to all your customer reviews and response ratio all in one place. We make it easy for you to track your published and unpublished customer reviews, monitor your response rating and check your reviews for all your franchises. Start your free trial today and discover the numerous advantages of our restaurant reputation management tool.
