The digital age has opened up opportunities for moving companies to thrive with increased online visibility. Direct referrals from family or friends are no longer necessary as 89% of people aged 35 to 54 trust online reviews as much as personal recommendations.
Because your potential customers can easily find you online, you need to ensure you are represented well through moving companies online reputation management.
A challenge the moving industry faces today is moving fraud – rogue operators overcharging for their services or, worse, holding customers’ belongings illegally.
Scott Michael, CEO of the American Moving & Storage Association, recommends consumers do thorough research and hire a local mover with an office that customers can visit and inspect.
Prospects are turning to the internet to choose the right moving company. Online reviews speak of your service quality and make more people trust you through your past customers’ experiences. Recent reviews also serve as search engine ranking signals that make your site more credible and improve your search visibility.
Thrive Internet Marketing Agency’s reputation management for moving companies expertise increases the quantity and quality of your online reviews. We helped this Texas-based moving company earn 18 new positive reviews for its multiple locations in just six months.
Contact us today to receive a free online reputation audit and learn how we boost your revenue through reputation management for moving companies.
Reputation Management for Moving Companies
Let Your Positive Customer Feedback Do the Selling for You
Your customers place a great deal of trust in your company when they provide their addresses, allow you into their home and share their new locations. Because they are giving out this sensitive information, it’s normal for them to hesitate before diving in with a moving firm. One of the only ways they can feel reassured is to work with a company that has proven its reputation, and 82% of them read online reviews.
Save time and resources and let our reputation management for moving companies experts do the work in boosting your brand image. Reap the benefits of reputation management for movers with Thrive’s software and services:
Reputation Management Software
Thrive’s moving companies reputation management software consolidates your cross-platform feedback from over 100 major review sites. Build your review acquisition database and send automated review requests through our flexible data management platform. Start a free trial today and earn up to 50 new reviews for your business with our custom reputation management tool.
Review Monitoring Services
Apart from the third-party review sites, the Department of Transportation has a mover search tool specifically for moving companies’ information and complaint history. The priority of our moving companies online reputation management is to make sure your company is seen in the best light. We achieve this through social listening and tracking the online conversations surrounding your brand with our moving companies reputation management tool.
Review Generation Services
Nearly 76% of your customers will leave a review if you ask – and here is where your movers can help. Our moving companies reputation management team sends email and SMS review requests and directs your customers to a landing page designed to make leaving a review easy. We train your movers on the best times to ask for a review and have them ask your customers to access the landing page directly.
White Label Service
At Thrive, we extend the benefits of reputation management for movers to our white label partners’ clients. We connect with digital marketing and PR agencies and offer our moving companies online reputation management expertise through software management and brandable reports. We automate your clients’ review requests and provide additional consumer insight through review monitoring.
Review Widget
Some things that can set your moving company apart are your moving capabilities and customer service. At Thrive, our reputation management for moving companies highlights your unique selling proposition (USP), as seen through your customers’ eyes. We use our reputation management tool to showcase your happy customers’ testimonials on your website and impress your site visitors.
Online Reputation Repair Services
Getting less-than-stellar reviews is inevitable, but some of them may be invalid or fake reviews coming from people not in your customer database. Our reputation management for moving companies can address any continuous negative feedback or low average score through a proactive strategy in getting high review ratings. We work on detecting and getting rid of fake reviews to improve your average review score.
Moving Companies Review Response Service
Impress Your Online Audience With Continuous Engagement
Having a positive brand perception does not end with increasing your average star ratings. Many overlook that 97% of people reading reviews also read how you respond, and naturally form an opinion from it. Our services include review response publishing that lets your online audience know you value their feedback and acknowledge their concerns.
Our reputation managers refer to our reputation management tool for brand mention alerts and craft humanized review responses. We work with you to create your desired tone of voice and send our responses for your approval before publishing. Through reputation management for movers, we personify your brand and develop a sense of community online.
Why Choose Thrive for Moving Companies Reputation Management
Boost Your Brand Image and Get More Reviews
One Day Setup
At Thrive, we keep things simple and get you started on our moving companies reputation management software in one day. All we need from you is your customer database to begin sending email and SMS review requests when and how you want. Sign up for a free trial today and discover what reputation management can do for your business – there’s no fixed contract and we offer easy cancellation.
Full Management
We know your time is better spent running your business, so you can leave the moving companies reputation management to us. Our team implements your moving companies reputation management according to a strategy 100% tailored to your needs. Schedule a consultation to learn how we attract new customers through a robust reputation management plan.
Unlimited Email and SMS Requests
Our reputation management software can handle unlimited email and SMS review and non-review campaigns. We offer multi-language support and tailor your communications according to your desired messaging. Our reputation managers ensure we contact your customers to the extent they allow and limit our follow-ups to at most three times.
Top-Notch Support
We consider ourselves an extension of your team and commit to your business goals. We deliver the best reputation management for movers by continuously refining our strategy according to what produces meaningful results. Your account managers are readily available to attend to your needs – never worry about inconvenient call waiting or long support ticket queues.
Holistic Approach
Our reputation managers have extensive experience in search engine optimization (SEO) and digital marketing techniques proven to boost your online brand presence. We ensure our moving companies online reputation management strategies drive results by taking a multifaceted approach to bringing more traffic to your site.
Franchise Friendly
We cater our reputation management for moving companies to multi-location businesses through enterprise-level support. Our reputation managers work with top management to determine the direction for your franchise’s reputation management strategy, using the best practices in local SEO. Thrive provides review acquisition reports containing valuable consumer insight.
