Hospitals build their reputation in various ways. Awards and accreditations, social media marketing and word-of-mouth referrals all influence how a hospital is viewed by the public. Maintaining a strong brand image, however, entails more than showcasing your accomplishments. You need to keep an active digital presence and engage in online conversations to give your healthcare facility the attention it deserves.
In this comparative healthcare environment, hospital reputation management plays a crucial role in attracting physicians, qualified staff, patients and potential long-term partner organizations.
Ensure you have a dedicated reputation management team that can convey your organization’s real stories and help you build meaningful relationships with your patients and their families. Hire a reliable hospital reputation management company that implements the best ORM practices.
Thrive Internet Marketing Agency takes a proactive approach to reputation management for hospitals. Our team determines your weaknesses and strengths and develops reputation management strategies that create a lasting impression on your target community at large. More importantly, all our hospital reputation management systems adhere to the Health Insurance Portability and Accountability Act (HIPAA).
Recently, we partnered with a hospital group in North Carolina to improve its review response strategy. Our team was tasked with responding to 1-2 Google and Facebook reviews per week. Five months into the review response campaign, the client entrusted its review generation and review response publishing for other medical locations to our team.
At Thrive, we go above and beyond to boost your patient satisfaction rate and magnify your online presence. Our trained ORM professionals implement data-driven strategies for reputation management for hospitals to establish a better brand image.
Get in touch with us today, and let’s build your online reputation.
Reputation Management for Hospitals
Earn Patient Trust With a Clean Track Record
Today, many patients rely on ratings and reviews when choosing a healthcare facility. Research by Software Advice shows 82% of respondents check review sites before connecting with a healthcare provider. Evidently, your key stakeholders need to know they can trust you before putting their confidence in you.
Partner with Thrive and let us help you maintain a healthy brand reputation. We provide full-service reputation management solutions for hospitals designed to support your digital marketing efforts and obtain the best possible result.
Reputation Management Software
Our hospital reputation management software boasts easy login and user-friendly functionalities that help you keep track of patient reviews efficiently. This hospital reputation management tool supports patient database management, campaign monitoring and review site integrations. Start your free trial today, and take advantage of automatic review monitoring.
Review Monitoring Services
Knowing what patients say about your healthcare facility online is critical in creating an effective patients online review response approach. Using our hospital reputation management software, you can easily monitor your brand mentions and online interactions across multiple review sites. We also provide 24/7 review monitoring to keep you up to date with your campaign progress.
Review Generation Services
Online reviews give you the opportunity to learn more about your patients, staff and partner organizations. Gain more positive reviews and gather actionable insights for your healthcare facility and service improvement. We monitor your online platforms, create personalized review requests and provide multi-language support to maximize your review generation opportunities.
White Label Service
Transform your healthcare facility into a viable business with help from Thrive. We offer white label hospital online reputation management services designed to reduce your workload and focus your attention on more pressing company matters. Our team manages your clients’ hospital reputation management campaign and creates brandable reports at affordable startup pricing.
Review Widget
Patient reviews are powerful marketing tools for convincing your target audience to choose your hospital over the competition. Leverage our hospital reputation management tool to display positive reviews on your website and establish social proof. You can customize the review widget settings to fit your website design and show or hide your aggregate star ratings.
Online Reputation Repair Services
A bad online reputation can ripple through your profitability and sustainability. Restore your brand reputation and reduce the risk of bad publicity with reputation management for hospitals. We evaluate your existing hospital reputation management strategy, determine areas of improvements and implement smart ORM tactics to help you regain brand control.
Hospital Review Response Service
Engage in Healthy Discussions To Protect Your Brand Image
Hospitals deal with HIPAA compliance, patient confidentiality and sensitive healthcare issues. Without expert knowledge of the industry regulations, it can be easy to fall victim to misguided reputation management tactics. Don’t let this happen to your healthcare facility. Invest in expert reputation management for hospitals and boost your audience interactivity.
Thrive’s hospital review response service allows you to create a favorable brand reputation and convert more patients into loyal followers. We protect your branded search results by providing polite and professional responses to positive and negative online reviews. Our reputation management team runs all review responses by your in-house representatives to avoid conflicts and ensure online growth.
Call us now to speak with one of our hospital online reputation management consultants.
Why Choose Thrive for Hospital Reputation Management
Leverage Patient Engagement Platforms To Meet Your Goals
Full Campaign Management
Managing a healthcare facility already requires a significant amount of time and energy. As such, we make it easier to build your hospital reputation management system and monitor your campaign progress. Our team provides reliable project support, from inception and monitoring to evaluation and ongoing campaigns.
HIPAA-Compliant ORM Tactics
HIPAA compliance is a non-negotiable feature of our hospital online reputation management service. We utilize our hospital reputation management tool to protect your patient information and ensure all your online activities adhere to industry regulations. Our team also follows search engine guidelines to improve the reputation of your medical facility.
Email Alerts
Get notified of new online reviews and take immediate action when necessary. Our hospital reputation management tool sends automatic email alerts and response notifications to keep you updated with your campaign developments. You have the option to respond immediately to your patient reviews or leave the review response creation and publishing to our team.
Reliable Client Support
Get in touch with us via email or phone call and get a quick response from our reputation management team. We provide 24/7 customer support to ensure all your campaign concerns are addressed as soon as possible. Our team also trains your front desk staff to make the process easier for your target audience.
Easy Review Process
We understand that not everyone has the time to log in to review sites and leave their feedback. Using our hospital reputation management software, you can send unlimited review requests to your patients via email and SMS. Simply send them a link and they can write their reviews and ratings without the hassle.
Multi-Location ORM Support
Monitoring your brand interactions and online reviews across your service demographics can be labor-intensive and time-consuming. We leverage our reputation management software to streamline your multi-location review monitoring. We ensure brand consistency across your medical locations to provide a better online experience.
