Healthcare online reputation management (ORM) is a critical area of focus in the digital realm. Studies show that approximately 80% of patients browse through online reviews before choosing a healthcare provider. What’s more, a single negative review drives away nearly 22% of patients, whereas three or more bad reviews scare off 59% of prospects. Reputation management for healthcare is vital to ensure your existing patients remain loyal and prospective patients choose you for their healthcare needs.
Without a robust reputation management strategy, negative online reviews can potentially damage your medical practice’s image, credibility and profitability. Handle online reviews professionally and secure your medical brand identity with reputation management for healthcare.
Thrive Internet Marketing Agency offers reputation management solutions designed to attract more patients with genuine positive reviews. Using our reputation management software, we streamline your review generation, review monitoring and review response publishing processes. We also leverage our custom review widget to make it easier for your patients to write reviews. With our expert team at the helm, your reputation management strategy for healthcare will boost your brand’s digital presence, 5 star reviews and online visibility.
In the past, we’ve helped an orthopedic practice group increase its total reviews by 289 in the first nine months. We took care of its reputation management and saved its busy front desk staff valuable time and effort. We can do the same for you.
Call us now to learn more about how you can maximize reputation management for healthcare to create a positive brand image.
Reputation Management for Healthcare
Make Patient Satisfaction Your Top Priority
Review signals comprise 15% of Google Local Pack ranking factors. To rank high in search results and showcase your thought leadership brand, you need a goal-oriented healthcare online reputation management strategy. Your online success begins when you invest in the right healthcare online reputation management software.
Thrive’s reputation management tool for healthcare industry is built to simplify your client communication and review acquisition across multiple platforms. We keep track of all conversations about your brand, create in-depth reports and launch targeted reputation management for healthcare campaigns, so you can focus on improving your medical practice. Discover more about the advantages of investing in Thrive’s reputation management tool and services for healthcare.
Reputation Management Software
Earn customer trust and uncover conversion opportunities using Thrive’s’ healthcare reputation management software. This tool offers a vast selection of features, such as a personalized dashboard, custom review widget and CRM and POS systems integrations, designed to facilitate your multiple-location review monitoring. Start your one-month FREE trial today!
Review Monitoring Services
Our team actively monitors your online reviews and brand mentions across digital platforms and review sites. Doing so allows us to gather actionable insights and provide immediate action when necessary. We leverage our healthcare review management tool to collect patient feedback, keep a pulse on your niche market and boost your brand engagement.
Review Generation Services
Positive online reviews are key factors in developing a stronger relationship with your patients. Get more online reviews and showcase the credibility and trustworthiness of your medical practice. We launch email and SMS drip campaigns, implement data-driven review generation methods and provide an easy two-step process for consolidating and optimizing your patient list.
White Label Service
Don’t have the time, resources and capacity to manage your healthcare online reputation management? Thrive’s healthcare reputation managers have got you covered! We offer white-label reputation management solutions with no contracts and affordable pricing to help you deliver on your commitments.
Review Widget
Display positive reviews and ratings on your website using our custom review widget. Thrive review widget is a free tool that allows you to show testimonials on your website and gather more reviews with its mobile-friendly settings. We also offer full website widget management, so you don’t have to worry about back-end processes.
Online Reputation Repair Services
Restore your online reputation and improve your patients’ perception of your medical practice. Our reputation managers reevaluate your healthcare online reputation management tactics to determine your strengths, weaknesses, opportunities and threats (SWOT). In this way, we help you rebuild your brand image and create a robust digital presence.
Healthcare Review Response Service
Engage With Your Patients and Build a Strong Referral Network
The medical field is highly regulated. As such, you need to be prudent in responding to your patients’ feedback and concerns. Besides acknowledging positive online reviews, you also have to address complaints politely and professionally before they escalate and taint your reputation. A professional, seamlessly executed medical reputation management strategy can facilitate the trickiest of patient engagement or negative reviews.
Begin your reputation management for healthcare industry today and boost the quality and quantity of your reviews in no time.
Thrive offers a custom review response service designed to strengthen your digital presence and create meaningful connections with your patients and followers. We take the time to understand your target audience and work closely with your team to ensure our review responses match your unique brand voice.
Why Choose Thrive for Healthcare Reputation Management
Simplify Your Review Monitoring Processes To Save Time, Money and Effort
No Contracts
At Thrive, we won’t tie you up on months-long healthcare online reputation management contracts. We let the results speak for the quality of our services. Sign up for a FREE one-month trial of our reputation management software and decide for yourself if Thrive is the right fit for your medical practice.
Web Development Team
We ensure all your healthcare reputation management needs and demands are met. From review generation and brand monitoring to review widget integration and maintenance, we can help you. Schedule a consultation with one of our healthcare reputation management consultants and jumpstart your ORM campaign.
Personalized Email and SMS Campaigns
Let your patients know you value their insights and feedback by launching personalized email and SMS drip campaigns. Our team sends out a series of emails and text messages to gather reviews from your loyal patients. We follow healthcare reputation management best practices in creating and sending review requests to ensure our efforts generate positive results.
Dedicated Support Team
At Thrive, your medical practice’s reputation is always our top priority. We assign a dedicated support team to help you with your immediate healthcare online reputation management needs and concerns. You may reach us via email, text or call and expect a response even on weekends and holidays!
In-Depth Campaign Reporting
We provide comprehensive reports and regular email updates to keep you informed of your campaign progress. From your review volume and review valence to daily search rankings and other metrics, we present everything in the report to demonstrate the impact of healthcare reputation management. Our team also schedules regular consultations with your project managers to explain the report in detail.
Multiple-Language Support
Does your medical practice serve international locations? Thrive helps you reach out to a broader audience scope with a healthcare reputation management tool that provides multiple-language support. Our healthcare reputation management software ensures you connect with your patients and understand their concerns regardless of language barriers.