The digital age has given rise to telemedicine services that contribute to providing universal access to health services. Today’s hyper-connectedness gives patients unlimited access to health information, including how to find medical practitioners like you. To sustain your practice, you need to ensure your digital profile represents you well – and online reputation management (ORM) for doctors is how.
Finding and choosing doctors today is mostly done in a matter of a few clicks. A study by Software Advice found that 90% of patients use online reviews to evaluate physicians.
Today, the transparency and unbiased nature of online reviews make them a viable alternative to doctors’ referrals or asking a friend for a recommendation.
You’ll be pleased to know that most patients generally give physicians a favorable rating, and only 1% leave “very negative” feedback on review sites. This presents a unique opportunity to improve your image through a doctor reputation management strategy focused on getting more and better physician reviews.
Thrive Internet Marketing Agency’s reputation management software facilitates a review acquisition strategy that builds trust in your online audience and improves your search engine rankings, making it easier for more patients to find you. We helped a multi-specialty neuroscience group practice increase the review scores of 12 out of their 15 doctors.
Contact us today for a free online reputation audit and learn how we boost your patient acquisition through a customized doctor online reputation management strategy.
Reputation Management for Doctors
Skyrocket Your Rating and Protect Your Professional Image
Getting more patients to choose you is one thing, but keeping them is another. Through reputation management for doctors, we help with your patient retention by showcasing you as a go-to medical practice trusted by many. As much as 43% would go out of their insurance network for a doctor with positive reviews, and you shouldn’t miss out on these opportunities.
Studies show that healthcare providers are using outdated doctor online reputation management methods. Discover how you can stay ahead with Thrive’s top-of-the-line doctor online reputation management software and services:
Reputation Management Software
Our reputation management software creates your review acquisition database and sends automated review requests. Thrive is compliant with the Health Insurance Portability and Accountability Act (HIPAA) and we take strict measures to protect patient confidentiality and data privacy. Quickly view your reputation management activities on a visual dashboard.
Review Monitoring Services
Our doctor online reputation management tool alerts you on your online mentions and helps you gauge your audience’s perception of your practice. Yelp and Healthgrades are the top review sites your patients check doctor reviews for, but there are so many others that it can be tedious to keep track. We monitor your patients’ feedback, respond and forward pertinent concerns to your office.
Review Generation Services
Your secretaries are swamped at the front desk, so our reputation management tool makes asking for a review as easy as texting a landing page link. We focus our reputation management for doctors on tactics that get you the most 5-star reviews. We synchronously send automated review requests and follow-ups to create a steady stream of recent reviews.
White Label Service
With the degree of online transparency today, online reputation management for doctors has become a need for many clients, and 37% of people look for online physician reviews even before consulting family. We connect with white label partners such as digital marketing agencies to extend our reputation management services to clients in the medical field. Thrive helps safeguard your reputation and drive more traffic to their site.
Review Widget
A review widget is a reputation management tool we install on your website homepage to show off your 5-star reviews and testimonials across different platforms. It provides a channel for your site visitors to leave a review with just a few clicks, equipping your site to boost review generation. We customize the widget to your needs and design it to suit your branding.
Online Reputation Repair Services
We address your negative feedback and help you recover from a low average review rating by proactively improving your review scores. With HIPAA limitations, it’s not easy to reach out to your reviewers, but our approach to online reputation management for doctors makes it possible. Our reputation managers address your negative feedback in an HIPAA-compliant manner and by focusing on generating positive doctor reviews.
Doctor Review Response Service
Engage Your Online Audience and Show People You Care
Studies show that health providers fall short in addressing negative feedback. It’s necessary to understand the value of doctor reputation management because a lack of ORM can result in fewer patients. Among online users who read reviews, 97% will read and form an opinion about how you respond. Our reputation managers craft humanized review responses to make your audience feel valued.
This speaks to your standards of care that transcend your medical practice. It’s crucial to know that HIPAA regulations ban any form of patient information disclosure – even thanking them for their visit can get you in trouble! Thrive’s reputation management experts stay on top of the best ways to acknowledge your online feedback and ensure you craft appropriate and professional review responses.
Why Choose Thrive for Doctor Reputation Management
Impress Your Site Visitors With Positive Feedback
Get Started Fast
At Thrive, we set you up on our doctor reputation management software in one day to drive positive results in the soonest possible time. We integrate your database and reach out to the people you seek physician reviews from, exercising due diligence in obtaining consent. Start a free trial today and earn up to 50 new reviews.
Leave It to the Experts
A survey reveals that more than 44% of medical practices will ask their office staff to work on reputation-related tasks. At Thrive, we involve your team in the process, but you can leave the bulk of the review generation strategy to us. Our reputation managers uniquely offer done-for-you services and full management of your doctor reputation management tool.
Unlimited SMS and Email Requests
Without a focused doctor online reputation management strategy, your clinic will receive doctor reviews from 5% or less of your patients. We proactively acquire more reviews and don’t limit the SMS and email review requests you can send out. Schedule a consultation to find out how we improve your review ratings through proven strategies.
All-Around Expertise
It’s impossible to have zero negative doctor reviews, but reports show as much as 36% of patients can overlook negative feedback. However, it takes a holistic approach to online reputation management for doctors to drown out the bad with the good. Through digital marketing and search engine optimization (SEO), we proactively strengthen your online presence and establish your credibility.
We Time It Right
Much of our review generation’s success is driven by a doctor reputation management strategy executed with tried-and-tested techniques. Our years of experience have enabled us to collect valuable insight on how to encourage and proactively acquire 5-star physician reviews – and timing plays a massive role. We train your team on when and how to share your landing page for the best results.
Multi-Location Support
Thrive provides enterprise-level support and customizes a top-level strategy to reap the benefits of reputation management for doctors. Our reputation managers can help you create review and non-review marketing campaigns to reach out to your audience the way you want. We offer multi-language support and provide in-depth reports on all our review acquisition activities.
