As Stellar Brands continues to grow, so will your Account Management Team. The account managers assigned to Stellar Brands are your dedicated representatives from Thrive. Below you will find some best practices with working with the Stellar Brands Account Management Team.
How do I communicate with
the Account Management team?
To ensure your communications are not delayed, we have implemented a singular communication structure with all Account Managers. Please use the following email addresses to communicate directly with the Account Management team.
How do I schedule a call with the
Account Management team?
Looking to schedule a call with someone specific? Click on their link below to schedule a call on their calendar.
Need to book a call immediately? Click on the link below to access the combined
calendar to schedule a call with the first available Account Manager.
How do I submit a website request?
To submit a website request, use the corresponding email addresses below to immediately add your request to the queue system. Please note, some requests may require Corporate approval before work can begin and some tasks can take up to 2 weeks to complete. Your Account Management team will communicate the expectations and timelines for all requests.
Our team is always looking for ways to grow and build on our relationship with the franchisee owners. If you are experiencing any issues with your account or your assigned team, please reach out to our Stellar Brands Corporate Account Manager to have your concerns addressed.