Pantego Dental and Orthodontics Center needed Thrive Local’s expertise to grow its review volume and improve its brand reputation.
Thrive Local implemented automated review generation and strategy consulting to optimize timing, follow-ups and messaging. This approach has helped the practice build a robust online presence that attracts new patients daily.
From only 24 reviews, Pantego Dental and Orthodontics Center now has 86 reviews – an impressive 258% increase.
+258%
Total Reviews in 3.5 Years
+62
New Reviews
Project Overview
Pantego Dental and Orthodontics Center needed a systematic reputation management approach to consistently capture positive patient feedback without adding administrative burden to its busy staff.
Thrive Local implemented:
- Automated review requests to make it easier for patients to leave feedback after their visits.
- Strategic consulting on timing, follow-ups and message personalization to maximize response rates.
- Listings management to keep the practice’s information consistent and accurate across platforms.
- Widget integration to showcase positive feedback directly to new and returning patients.
The Results
Since partnering with Thrive Local, Pantego Dental and Orthodontics Center has grown from 24 to 86 Google reviews. This steady stream of patient feedback has boosted the practice’s credibility and improved its local search visibility.
About the Client
Pantego Dental and Orthodontics Center, led by Dr. Willis Lay, provides comprehensive dental and orthodontic care ranging from cosmetic treatments to advanced implant surgeries.
