Mountain Valley Plumbing and Heating reached out to Thrive Local with zero online reviews. The company needed a results-driven review generation strategy to establish credibility and attract new customers in the competitive home services market.
Through strategic drip campaigns, Thrive Local has generated 428 reviews in under three years and helped the client maintain an outstanding 4.9 average star rating.
4.9
Average Star Rating
+428
New Reviews
Project Overview
With zero reviews on Google and other platforms, potential customers had no way to verify Mountain Valley Plumbing and Heating’s reliability and service quality.
Thrive Local implemented a data-driven drip campaign, leveraging the company’s extensive customer lists. By sending targeted and timely review requests via email and SMS, the company’s satisfied customers were more likely to leave feedback. The personalized, automated approach ensured steady engagement while minimizing manual follow-up for the business.
The Results
In under three years, Thrive Local has helped Mountain Valley Plumbing and Heating generate 428 reviews with a 4.9-star rating. The campaign maintains an impressive pace of approximately 15 new reviews per month, providing a steady stream of fresh testimonials that reinforce the company’s reputation.
About the Client
Mountain Valley Plumbing and Heating has been serving Colorado property owners since 2007 with expert plumbing and HVAC services. Backed by more than 15 years of industry experience, the company is known for fast and reliable service that keeps property owners comfortable year-round.
